Privacy Policy
At Hurghada Sea Soul, your privacy and the protection of your personal information are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or book excursions with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and payment details provided during booking or inquiries.
- Booking Information: Details about your chosen excursions, travel dates, and preferences.
- Usage Information: How you interact with our website, including pages visited, time spent, and browsing patterns.
- Cookies and Tracking Data: Information collected via cookies to improve user experience and website performance.
2. How We Use Your Information
We use the information we collect to:
- Process and confirm your bookings.
- Communicate with you about your reservations, updates, and special offers.
- Improve our website, services, and customer experience.
- Comply with legal obligations and protect against fraud or misuse.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal data to third parties. Information may be shared only in the following cases:
- Service Providers: With trusted partners who assist in providing our excursions (e.g., transport, guides, hotels).
- Legal Requirements: When required by law or governmental authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Our team ensures your data is handled securely at all stages of processing.
5. Your Rights
You have the right to:
- Access your personal information and receive a copy.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal or contractual obligations.
- Opt-out of marketing communications at any time by contacting us.
6. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and provide personalized content. You can manage or disable cookies through your browser settings, but some features of the site may not function properly.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Updates will be posted on this page with the effective date.