{"id":481,"date":"2025-12-16T15:29:30","date_gmt":"2025-12-16T15:29:30","guid":{"rendered":"https:\/\/gaviaspreview.com\/wp\/gowilds\/?page_id=12"},"modified":"2025-12-16T16:34:12","modified_gmt":"2025-12-16T16:34:12","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/hurghada-sea-soul.com\/pl\/refund_returns\/","title":{"rendered":"Polityka zwrot\u00f3w i reklamacji"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Polityka zwrot\u00f3w i reklamacji<\/strong><\/h2>\n\n\n\n<p>Na <strong>Hurghada Sea Soul<\/strong>Zadowolenie klienta jest naszym priorytetem. Rozumiemy, \u017ce plany podr\u00f3\u017cy mog\u0105 ulec zmianie i dok\u0142adamy wszelkich stara\u0144, aby proces anulowania i zwrotu koszt\u00f3w by\u0142 jak najsprawniejszy, uczciwy i przejrzysty. Prosimy o dok\u0142adne zapoznanie si\u0119 z nasz\u0105 polityk\u0105, aby zrozumie\u0107 dost\u0119pne opcje.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Anulowanie rezerwacji<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mo\u017cesz anulowa\u0107 wycieczk\u0119 w dowolnym momencie przed planowanym wyjazdem.<\/li>\n\n\n\n<li>Pro\u015bby o anulowanie nale\u017cy sk\u0142ada\u0107 za po\u015brednictwem <strong>e-mail<\/strong> Lub <strong>WhatsApp<\/strong> do naszego zespo\u0142u obs\u0142ugi klienta.<\/li>\n\n\n\n<li>Mo\u017cliwo\u015b\u0107 uzyskania zwrotu pieni\u0119dzy zale\u017cy od momentu anulowania rezerwacji i konkretnych warunk\u00f3w wycieczki.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Uprawnienia do zwrotu pieni\u0119dzy<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pe\u0142ny zwrot pieni\u0119dzy:<\/strong> W przypadku anulowania dokonanego co najmniej <strong>48 godzin<\/strong> przed planowan\u0105 wycieczk\u0105 zostanie zwr\u00f3cona ca\u0142a wp\u0142acona kwota.<\/li>\n\n\n\n<li><strong>Cz\u0119\u015bciowy zwrot:<\/strong> W przypadku anulowania <strong>24\u201348 godzin<\/strong> przed rozpocz\u0119ciem wycieczki istnieje mo\u017cliwo\u015b\u0107 zwrotu 50% wp\u0142aconej kwoty.<\/li>\n\n\n\n<li><strong>Brak zwrotu:<\/strong> Dokonano anulowania <strong>mniej ni\u017c 24 godziny<\/strong> przed wycieczk\u0105 lub niestawienie si\u0119 na niej, <strong>nie podlega zwrotowi<\/strong>.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Uwaga: Niekt\u00f3re wycieczki specjalne (np. rejsy czarterowe lub wycieczki prywatne) mog\u0105 mie\u0107 inne warunki anulowania. Prosimy o sprawdzenie szczeg\u00f3\u0142\u00f3w konkretnej wycieczki w momencie rezerwacji.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Proces zwrotu pieni\u0119dzy<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zwroty s\u0105 przetwarzane w ci\u0105gu <strong>7\u201310 dni roboczych<\/strong> od daty potwierdzenia anulowania.<\/li>\n\n\n\n<li>Zwrot zostanie zrealizowany za po\u015brednictwem <strong>oryginalna metoda p\u0142atno\u015bci<\/strong> zawsze, gdy jest to mo\u017cliwe.<\/li>\n\n\n\n<li>W niekt\u00f3rych przypadkach, w zale\u017cno\u015bci od metody p\u0142atno\u015bci i umowy, mog\u0105 by\u0107 oferowane alternatywne metody p\u0142atno\u015bci (np. przelew bankowy lub voucher).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Zmiany w wycieczkach<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Je\u015bli chcesz <strong>prze\u0142o\u017cy\u0107<\/strong> Je\u015bli chcesz dowiedzie\u0107 si\u0119 wi\u0119cej o swojej wycieczce, skontaktuj si\u0119 z naszym zespo\u0142em wsparcia.<\/li>\n\n\n\n<li>Zmiany zale\u017c\u0105 od dost\u0119pno\u015bci i mog\u0105 wi\u0105za\u0107 si\u0119 z dodatkowymi op\u0142atami w zale\u017cno\u015bci od daty i rodzaju wycieczki.<\/li>\n\n\n\n<li>Postaramy si\u0119 dostosowa\u0107 do preferowanego przez Ciebie harmonogramu.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Nadzwyczajne okoliczno\u015bci<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>W przypadku nieprzewidzianych okoliczno\u015bci pozostaj\u0105cych poza nasz\u0105 kontrol\u0105 (np. ekstremalne warunki pogodowe, ograniczenia rz\u0105dowe lub sytuacje awaryjne) zastrzegamy sobie prawo do: <strong>prze\u0142o\u017cy\u0107 lub odwo\u0142a\u0107 wycieczki<\/strong>.<\/li>\n\n\n\n<li>W takich przypadkach zaoferujemy <strong>pe\u0142ny zwrot pieni\u0119dzy<\/strong> lub alternatywne daty\/opcje dla Pa\u0144stwa wygody.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Skontaktuj si\u0119 z nami<\/strong><\/h3>\n\n\n\n<p>W przypadku wszelkich pr\u00f3\u015bb o zwrot pieni\u0119dzy, anulowanie lub zmian\u0119 terminu rezerwacji, prosimy o kontakt z naszym zespo\u0142em wsparcia:<\/p>\n\n\n\n<p>\ud83d\udce7 <strong>E-mail:<\/strong> <a>info@hurghadaseasoul.com<\/a><br>\ud83d\udcf1 <strong>WhatsApp:<\/strong> +20 1553 12 0080<\/p>\n\n\n\n<p class=\"translation-block\">Zale\u017cy nam na szybkiej realizacji wszystkich pr\u00f3\u015bb i do\u0142o\u017ceniu wszelkich stara\u0144, aby Pa\u0144stwa do\u015bwiadczenia zwi\u0105zane z <strong>Hurghada Sea Soul<\/strong> pozosta\u0142y pozytywne, nawet je\u015bli plany podr\u00f3\u017cy ulegn\u0105 zmianie.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u2728 <strong>Twoja satysfakcja jest naszym priorytetem \u2014 staramy si\u0119, aby ka\u017cda wycieczka by\u0142a przyjemna, elastyczna i bezstresowa.<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy At Hurghada Sea Soul, customer satisfaction is our top priority. We understand that travel plans can change, and we strive to make the cancellation and refund process as smooth, fair, and transparent as possible. Please read our policy carefully to understand your options. 1. Booking Cancellations 2. Refund Eligibility Note: Certain [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-481","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - Hurghada Sea Soul<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hurghada-sea-soul.com\/pl\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Hurghada Sea Soul\" \/>\n<meta property=\"og:description\" content=\"Refund and Returns Policy At Hurghada Sea Soul, customer satisfaction is our top priority. 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