{"id":481,"date":"2025-12-16T15:29:30","date_gmt":"2025-12-16T15:29:30","guid":{"rendered":"https:\/\/gaviaspreview.com\/wp\/gowilds\/?page_id=12"},"modified":"2025-12-16T16:34:12","modified_gmt":"2025-12-16T16:34:12","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/hurghada-sea-soul.com\/de\/refund_returns\/","title":{"rendered":"R\u00fcckerstattungs- und R\u00fcckgabebestimmungen"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>R\u00fcckerstattungs- und R\u00fcckgabebestimmungen<\/strong><\/h2>\n\n\n\n<p>Bei <strong>Hurghada Sea Soul<\/strong>Kundenzufriedenheit hat f\u00fcr uns h\u00f6chste Priorit\u00e4t. Wir verstehen, dass sich Reisepl\u00e4ne \u00e4ndern k\u00f6nnen, und bem\u00fchen uns, den Stornierungs- und R\u00fcckerstattungsprozess so reibungslos, fair und transparent wie m\u00f6glich zu gestalten.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Buchungsstornierungen<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sie k\u00f6nnen Ihre Exkursion jederzeit vor dem geplanten Abfahrtstermin stornieren.<\/li>\n\n\n\n<li>Stornierungsanfragen sollten eingereicht werden \u00fcber <strong>E-Mail<\/strong> oder <strong>WhatsApp<\/strong> an unser Kundendienstteam.<\/li>\n\n\n\n<li>Die Berechtigung zur R\u00fcckerstattung h\u00e4ngt vom Zeitpunkt Ihrer Stornierung und den spezifischen Bedingungen des Ausflugs ab.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Anspruch auf R\u00fcckerstattung<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Volle R\u00fcckerstattung:<\/strong> F\u00fcr Stornierungen, die mindestens <strong>48 Stunden<\/strong> Vor dem geplanten Ausflug wird eine vollst\u00e4ndige R\u00fcckerstattung des gezahlten Betrags veranlasst.<\/li>\n\n\n\n<li><strong>Teilr\u00fcckerstattung:<\/strong> F\u00fcr Stornierungen <strong>24\u201348 Stunden<\/strong> Vor Antritt der Exkursion k\u00f6nnen 50% des gezahlten Betrags zur\u00fcckerstattet werden.<\/li>\n\n\n\n<li><strong>Keine R\u00fcckerstattung:<\/strong> Stornierungen vorgenommen <strong>weniger als 24 Stunden<\/strong> vor dem Ausflug oder Nichterscheinen sind <strong>nicht erstattungsf\u00e4hig<\/strong>.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Hinweis: F\u00fcr bestimmte Sonderausfl\u00fcge (z. B. gecharterte Boote oder private Touren) k\u00f6nnen abweichende Stornierungsbedingungen gelten. Bitte pr\u00fcfen Sie die jeweiligen Ausflugsdetails zum Zeitpunkt der Buchung.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. R\u00fcckerstattungsprozess<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>R\u00fcckerstattungen werden innerhalb von <strong>7\u201310 Werktage<\/strong> ab dem Datum der Stornierungsbest\u00e4tigung.<\/li>\n\n\n\n<li>Die R\u00fcckerstattung erfolgt \u00fcber <strong>urspr\u00fcngliche Zahlungsmethode<\/strong> wann immer m\u00f6glich.<\/li>\n\n\n\n<li>In einigen F\u00e4llen k\u00f6nnen je nach Zahlungsmethode und Vereinbarung alternative Zahlungsmethoden angeboten werden (z. B. Bank\u00fcberweisung oder Gutschein).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. \u00c4nderungen im Ausflugsprogramm<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wenn Sie m\u00f6chten <strong>neu terminieren<\/strong> F\u00fcr Ihre Exkursion kontaktieren Sie bitte unser Support-Team.<\/li>\n\n\n\n<li>\u00c4nderungen sind abh\u00e4ngig von der Verf\u00fcgbarkeit und k\u00f6nnen je nach Datum und Art des Ausflugs zus\u00e4tzliche Geb\u00fchren verursachen.<\/li>\n\n\n\n<li>Wir werden unser Bestes tun, um Ihrem Wunschtermin entgegenzukommen.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Au\u00dfergew\u00f6hnliche Umst\u00e4nde<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Im Falle unvorhergesehener Umst\u00e4nde, die au\u00dferhalb unserer Kontrolle liegen (z. B. extreme Wetterbedingungen, beh\u00f6rdliche Auflagen oder Notf\u00e4lle), behalten wir uns das Recht vor, <strong>Ausfl\u00fcge umplanen oder stornieren<\/strong>.<\/li>\n\n\n\n<li>In solchen F\u00e4llen werden wir anbieten <strong>volle R\u00fcckerstattung<\/strong> oder alternative Termine\/Optionen nach Ihren W\u00fcnschen.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Kontaktieren Sie uns<\/strong><\/h3>\n\n\n\n<p>Bei allen Anfragen bez\u00fcglich R\u00fcckerstattung, Stornierung oder Umbuchung wenden Sie sich bitte an unser Support-Team:<\/p>\n\n\n\n<p>\ud83d\udce7 <strong>E-Mail:<\/strong> <a>info@hurghadaseasoul.com<\/a><br>\ud83d\udcf1 <strong>WhatsApp:<\/strong> +20 1553 12 0080<\/p>\n\n\n\n<p class=\"translation-block\">Wir sind bestrebt, alle Anfragen umgehend zu bearbeiten und sicherzustellen, dass Ihr Erlebnis mit <strong>Hurghada Sea Soul<\/strong> auch dann positiv bleibt, wenn sich Ihre Reisepl\u00e4ne \u00e4ndern.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u2728 <strong>Ihre Zufriedenheit ist unser oberstes Ziel \u2013 wir m\u00f6chten jeden Ausflug angenehm, flexibel und sorgenfrei gestalten.<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy At Hurghada Sea Soul, customer satisfaction is our top priority. We understand that travel plans can change, and we strive to make the cancellation and refund process as smooth, fair, and transparent as possible. Please read our policy carefully to understand your options. 1. Booking Cancellations 2. Refund Eligibility Note: Certain [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-481","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - Hurghada Sea Soul<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hurghada-sea-soul.com\/de\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Hurghada Sea Soul\" \/>\n<meta property=\"og:description\" content=\"Refund and Returns Policy At Hurghada Sea Soul, customer satisfaction is our top priority. 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